Info

Return Policy:

  • No Exchanges on Grain Bags: Exceptions for Shipping Damage or Visible Contamination. Claims must be submitted within 7 days of receipt and are limited to shipping damage or visible contamination. All other exchanges are not permitted.
  • Returns accepted within 21 days of purchase on all other items.
  • Buyer is responsible for return shipping costs
  • Items must be returned in original condition
  • Failure to return item in original condition may result in value deduction

Shipping:

At AltCology, we are committed to delivering your order in the quickest possible time. Our standard shipping time for general items is 3-5 business days. However, please note that our grain bags require an additional 2 days of lead time as they are made on demand to ensure the highest quality.

All orders are shipped via the United States Postal Service (USPS). Once your order has been shipped, you will receive a confirmation email with tracking information. Please note that the delivery times are estimates and actual delivery times may vary.

We understand that getting your items quickly is important to you, and we make every effort to process and ship your order as soon as we can. However, we ask for your understanding in case of any unexpected delays that are beyond our control.

Please note that at this time, we are only able to ship within the United States via USPS. We are constantly working on expanding our shipping options and will update our policy as soon as other options become available.

Thank you for your understanding and for choosing AltCology for your mycology supplies. We appreciate your business!

Please feel free to contact us if you have any questions or concerns about our shipping policy.

Privacy Policy:

At AltCology, we respect and are committed to protecting your privacy. Our Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your personal information when you visit our website. We may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, and payment information. This information is primarily used to process your transactions, send updates about your order, respond to your inquiries, and, with your consent, to send promotional emails about our products. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction to improve our website. We implement a variety of security measures to maintain the safety of your personal information, which is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

FAQ’s:

General Growing Questions

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Can I grow mushrooms from store-bought mushrooms?

Yes, it’s possible to grow mushrooms from store-bought mushrooms. However, it’s often easier and more reliable to grow mushrooms from spores or mycelium.

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How do I know when my mushrooms are ready to harvest?

Most mushrooms are ready to harvest when the caps have fully opened and the gills are visible. However, some mushrooms are best harvested while the caps are still closed.

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How do I sterilize my equipment for mushroom cultivation?

Equipment can be sterilized using a pressure cooker or autoclave. It’s important to sterilize your equipment to prevent contamination of your mushroom cultures.

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How long do mushroom spores last?

If stored properly, mushroom spores can last for several years. However, their viability decreases over time, so it’s best to use them as soon as possible.

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How long does it take to grow mushrooms?

The time it takes to grow mushrooms can vary widely depending on the species and growing conditions. Generally, it can take anywhere from a few weeks to several months.

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Is it safe to eat all types of mushrooms?

No, not all types of mushrooms are safe to eat. Some mushrooms are poisonous and can cause serious illness or death if eaten. Always make sure you’re growing and eating safe, edible species.

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What is the best substrate for growing mushrooms?

The best substrate depends on the type of mushroom you’re growing. Some mushrooms grow best on straw, while others prefer wood chips or compost.

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What is the best way to store my mushroom spores?

Mushroom spores should be stored in a cool, dark, and dry place. A refrigerator is often the best place to store them.

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What is the role of mycelium in mushroom cultivation?

Mycelium is the vegetative part of a fungus, consisting of a network of fine white filaments. It plays a crucial role in mushroom cultivation as it is the part of the fungus that absorbs nutrients from its environment. It’s from the mycelium that the fruiting bodies (mushrooms) form.

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Why are my mushrooms not fruiting?

There could be several reasons why your mushrooms aren’t fruiting. It could be due to improper temperature, lack of moisture, or insufficient light.

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